Papers
This section presents a collection of AHP/ANP papers. Whether you are a student, academic and/or professional in the field of decision making, you can help us expand this collection by sharing your papers on decision making with the Analytic Hierarchy Process (AHP) and the Analytic Network Process (ANP).
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Paper results for keyword: Kitchen worktopsImplementation of Quality Management System Based on ISO9001:2008 and its Effects on Customer Satisfaction (Case Study: Kitchen Worktops Factory)
Vahid Nabavi, Majid Azizi, Mehdi FaezipourJournal: International Journal of Quality & Reliability ManagementThe purpose of this paper is to discuss the effect of the ISO 9001 quality management system on customer satisfaction and show an application of an analytic hierarchy process (AHP)-based method for measuring the customer satisfaction index (CSI). This will be useful to anyone who wants to have an...
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Implementation of Quality Management System Based on ISO9001:2008 and its Effects on Customer Satisfaction (Case Study: Kitchen Worktops Factory)
Vahid Nabavi, Majid Azizi, Mehdi FaezipourJournal: International Journal of Quality & Reliability ManagementThe purpose of this paper is to discuss the effect of the ISO 9001 quality management system on customer satisfaction and show an application of an analytic hierarchy process (AHP)-based method for measuring the customer satisfaction index (CSI). This will be useful to anyone who wants to have an...
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